Check-in for the boat ride to the accommodation is 2.45pm. Please note that you'll need to be on time as your hosts have to work around other scheduled trips and tours.

The boat will collect you for the journey back at 11am on the day of departure.

There is one tent available with a comfortable queen-sized bed. This is made up for your arrival with luxury 100% cotton linen, feather and down duvet, extra blankets and a heater is provided if required.

The camp kitchen is a small but perfectly formed building with hot and cold water, ample storage and plenty of bench space. There are BBQ and gas ring facilities available for cooking. A 40 litre gas fridge is supplied for cool food storage. All the pots, pans, cutlery and utensils you'll need to cook and eat with are provided.

Some pantry basics are provided - olive oil, salt and pepper, tea and coffee.

The camp bathroom has a pleasant-to-use composting toilet (bucket-style), a sink, a shower and hot water. Body wash is provided.

Kanuka is completely off-the-grid. Lighting in all areas is by solar power. LPG Gas is used to provide hot water and refrigeration.

Mobile phone reception is fine from the beach in front of the camping site - if any reception is patchy for some reason - texting will work. If you need to charge your phone during your stay, make sure you bring along a cellphone power pack.

There is an outdoor gas flame fire and small gas heater at Kanuka to keep you warm while you're star gazing at night.

Kanuka's unique site has been developed for adults and couples only. If you're looking for a safe and family friendly glamping site, check out some of our other Canopy Camping Escapes properties that are super-safe and fun for kids. You can select 'child-friendly' in the search bar to find these sites easily.

Kanuka is a strictly 'no dog' campsite (with no exceptions).

Yes! A double kayak with lifejackets is provided for guest use so you can explore the hidden bays or try fishing for trout in the lake.

Kanuka is extremely private - it's just the sounds and sights of the bush, and the lake shore that you'll hear and see.

The boat leaves from 'The Landing' on the shores of Lake Tarawera. Your car will be safely parked at the Totally Tarawera office during your stay. It is important to be there by 2.45pm ready for the departure at 3pm because of the boat’s other commitments.

A ten-minute boat ride then takes you to your secluded Kanuka glamping site, tucked away in native bush right beside a beautiful sandy beach.

Instead of boating out you can choose to do the 2hr moderate grade walk from the campsite back to your car. if you do, all your bags from your stay will be picked up by boat so that they are waiting for you on your return.

Kanuka is only closed for July and August. This just gives us the opportunity to refresh everything and prepare for the coming season.

It can be colder in the off-season bearing in mind that you're booking an off-grid escape - without the usual facilities of home. Glamping is still a form of camping!

Saying that, Kanuka has lots of warm bedding, hot water bottles a beautiful gas flame fire and gas heaters for different areas. If you book a stay off-season, come with a sense of adventure, hot toddies, cuddle up and enjoy the time away!

No - whether you walk out along the Tarawera trail, or take the water taxi from Kanuka, your nightly rate stays the same. In both cases, your bags will still need to be transported in and out.

No, there are no campfires allowed at Kanuka.

• Food and drink - make sure you bring all the food and drink you need for your whole stay. There is no access to shopping out there.
• Walking shoes if you would like to walk or run some of the beautiful Tarawera Trail.
• Togs and swimming towels - to enjoy swimming in the lake or soaking in the natural bush hot pool along the Trail.
• Warm clothes – for the off-season as it can be chilly in the mornings and at night.
• Shower and bath toiletries
• Extra insect repellent and Sunscreen
• Torch – Kanuka has plenty of solar-powered lighting but for exploring at night it is good to bring a head-light or extra torch.

For your safety, it’s very important to read and follow the safety guidelines and terms that you’ll find in our compendium at the Kanuka site. It covers how to safely use all items provided at the camp, emergency instructions for contacting us and water safety when using the kayak. The ground and terrain around the campsite is uneven. You'll need to be careful walking around the campsite at night.

Kanuka is set on the edge of Lake Tarawera. We ask you to please respect nature and the area around you.

Access to Kanuka is by the Totally Tarawera Water Taxi service, or your own boat.

Water Taxi Service - for you and/or your bags is included in your rate. If you choose to walk in, your bags will be transported for you, and you can opt to walk one way and water taxi the other way. The team at Totally Tarawera will liaise with you about your choices nearer to your stay. Inclusions are:

• Return water taxi ride from Tarawera Landing to the campsite (which, unless walked, can only be access by water)
• Introductory commentary on the areas geothermal and cultural history by our experienced driver/guides.
• A personal tour of the campsite on arrival to familiarise you with its amenities, so you feel comfortable and at home in your new surroundings.

Dinner and/or breakfast hampers are available to book as an optional extra during the booking process.

Breakfast Hamper - $110 per couple

Fresh fruit or berries accompanied by Helens Homemade muesli. Orange Juice and home baked wheaten bread for toast with creamy butter and homemade preserves. 4 free range eggs ready for cooking with fresh local ham and tomatoes. Fresh coffee grounds to make that special first cup.

Dinner Hamper - $160 per couple

All meat and vegetables are local and organically grown. Main meal accompanied by fresh salad greens and tomato salad, delicious home-made dessert slice and yoghurt followed by 'Over the Moon’ (local cheese maker) cheese board. Accompanied by 2 bottles of crisp Kawakawa Beer.

Choose between:

• Beef steak with horopito (Maori bush pepper) rub
• Lamb steak with horopito and chilli dressing
• Chicken Breast stuffed with Brie and Apricots wrapped in wild pork bacon
• Vegetarian option

Give the gift of glamping! Gift Vouchers are available for use at any of our Canopy Camping Escapes glamping sites, including Kanuka. These are provided in electronic format, for you to print out and pop in a greeting card for the lucky recipient. Read more about our gift vouchers, including how to purchase one, here.

The minimum stay for a particular day or date can vary depending on factors such as the day of the week, the time of year and the host's preferences.

The easiest way to check what's available is to use the online calendar for this escape—it’ll show you the current options for your dates.

Please note that the minimum stay rules are set by the host and can’t be adjusted, so we’re not able to make exceptions.

If the stay length doesn’t quite match what you’re after, head to Find Your Escape, enter your check-in date and preferred length of stay, and browse other great options that might be a better fit.

To find out if single nights are available at this escape, check the online calendar and see if your preferred date is available to book.

If this escape isn’t available, head to Find Your Escape, enter your check-in date and length of stay, and browse all one-night options available for that day.

Please note that the minimum stay rules are set by the host and can’t be adjusted, so we’re not able to make exceptions.

• Food and drink - make sure you bring all the food and drink you need for your stay
• Toiletries
• Insect repellent and sunscreen
• Beach towels for taking off the property for swimming
• Warm clothing for cooler evenings

Give the gift of glamping! Gift Vouchers are available for use at any of our glamping spots in the Canopy Camping Escapes collection. These are provided in electronic format, for you to print out and pop in a greeting card for the lucky recipient. Read more about our gift vouchers, including how to purchase one, here.

The base nightly rate for Kanuka typically ranges from $380 to $380, depending on factors like the length of stay, day of the week, and time of year.

To check the exact rate for your preferred dates, just enter your check-in date, length of stay and number of guests in the online booking calendar.

Please note that prices may occasionally fall outside this range due to changes in demand.

Give the gift of glamping! Gift Vouchers are available for use at any of our glamping spots in the Canopy Camping Escapes collection. These are provided in electronic format, for you to print out and pop in a greeting card for the lucky recipient.

Read more about our gift vouchers, including how to purchase one, here.

We've teamed up with Gift Box company 'XO' to bring you a 'special treat' gift box to celebrate those special occasions. The Connection Gift Box features a bottle of Cloudy Bay Pelorus Brut sparkling wine, 'Bubbly Bears' deluxe sweets, a speciality chocolate bar from the House of Chocolate, and pack of 'Deeper Questions' conversation cards - all beautifully presented in a black gift box with tissue paper and an optional handwritten note. Order your Connection Gift Box now, and it will be waiting for you on arrival.

Please note: Gift Boxes are sent 15 days before your arrival date to ensure timely delivery. If you cancel your stay within this time frame, the cost of the Gift Box will not be refunded.

Fresh fruit or berries accompanied by Helens Homemade muesli. Orange Juice and home baked wheaten bread for toast with creamy butter and homemade preserves. 4 free range eggs ready for cooking with fresh local ham and tomatoes. Fresh coffee grounds to make that special first cup.

All meat and vegetables are local and organically grown. Main meal accompanied by fresh salad greens and tomato salad, delicious home-made dessert slice and yoghurt followed by 'Over the Moon’ (local cheese maker) cheese board. Accompanied by 2 bottles of crisp Kawakawa Beer.

1.1 Canopy Camping Limited (Canopy Camping Escapes, also referred to as we, our and us) has a curated collection of unique nature-based properties throughout New Zealand, independently owned and operated by individual owners of the properties (Hosts).

1.2 By making a booking through our website (here) (Website), you, as the person making the booking, agree to be bound by these terms and conditions (Booking Conditions).

1.3 Canopy Camping Escapes enters into these Booking Conditions as an agent for the Host. That means that you are making an agreement with the Host for the use of its property. Anything Canopy Camping Escapes does (including enforcing any of the Host’s rights), it does so as agent for the Host and is not a party to your agreement with the Host.

1.4 In these terms:

• “Day” means a period of 24 hours; and
• “check-in time” means the check-in time specified [in the booking confirmation email we send you / specified on the Website for the property you have booked]

2.1 If you book within 28 Days of your check-in time, full payment via credit or debit card (VISA/Mastercard) is required at the time of booking. If you book more than 28 Days prior to your check-in time, a deposit of 10% is required to confirm your booking and secure the property. This will be charged to your credit or debit card (VISA/Mastercard) at the time of booking. A credit or debit card (VISA/Mastercard) payment surcharge of up to 2.1% will be applied to all credit or debit card (VISA/Mastercard) payments.

2.2 Bookings are considered confirmed once you have made your online booking and payment and we have sent an email to the address provided to us which confirms both the payment and your booking details. If you do not receive a confirmation email, please contact us as soon as possible. However, we (as agent for the Host) reserve the right to cancel any booking within 12 Days of the confirmation email where we discover that you, or any of your guests, has previously breached these Booking Conditions in relation to a previous booking. In that case, you will receive an email advising you that the booking has been declined, and the full amount paid by you at the time of booking will be refunded to the credit or debit card (VISA/Mastercard) you provided during the booking process.

2.3 If you book more than 28 Days prior to your check-in time, the remaining balance of your stay will be due 28 Days prior to your check in time. An email reminder will be sent to you at this time requesting payment for the outstanding balance. The reminder email gives you the option to pay the remaining balance by A2A (Internet Banking) or credit or debit card (VISA/Mastercard). If your payment has not been received within 24 hours, the remaining balance will automatically be charged to the credit or debit card (VISA/Mastercard) used at the time of booking. Please note: a 2.1% credit or debit card (VISA/Mastercard) payment surcharge is applied to all payments made by credit or debit card (VISA/Mastercard). Credit/Debit Card data is held in a secure and encrypted environment.

2.4 If any amount is not paid when due, you will forfeit your deposit and your booking will be cancelled.

3.1 Your 10% deposit (or 10% of the value of your stay if you have paid in full) is non-refundable, however it can be transferred to another booking made within 12 months of the date of confirmation of your original booking, if you cancel your stay more than 21 Days prior to your check-in time.

3.2 Cancellation or date changes by you that are between 3 and 21 Days prior to your check-in time will result in 50% of the total cost of your stay being charged. Cancellation or date changes made 3 Days (72 hours) or less prior to your check-in time will result in 100% of the total cost of your stay being charged.

3.3 Date changes made more than 21 Days prior to your check-in time are allowed without forfeit of any amounts paid.

3.4 Force Majeure

You are entitled to a full refund if you need to cancel for the following reasons:

• Road closure. If at 1pm on the day before your arrival, a road on your route to your accommodation is designated by Waka Kotahi as closed or for essential travel only, and there is no detour, or the detour adds more than two hours to your travel according to the Waka Kotahi Journey Planner.
• Metservice RED Weather Warning. If at 1pm on the day before your arrival, the Metservice has issued a RED warning/forecast in either your home region or the region of your accommodation, for either the day of your arrival or departure.
• Natural disasters in New Zealand. Natural disasters such as cyclones, earthquakes, volcanic eruptions, tsunamis, and other severe and abnormal natural events causing large scale disruption of essential services and/or transport, specifically impacting your travel to or from your accommodation.

4.1 Exceptional or unforeseen circumstance

Hosts reserve the right to cancel a booking at any time in the event of exceptional or unforeseen circumstances. This right will only be exercised in good faith and in exceptional circumstances such as:

(a) Any alteration to the property or its surroundings which may pose a safety risk for the guest.

(b) Unexpected damage or destruction at the property.

(c) A death in the Host family.

(d) Our relationship with the Host ends for any other reason.

In the unlikely event a Host cancels under this clause, the guest may elect to receive a full refund or to credit the booking to another available date or Escape. The Host’s liability will be limited to the refund of amounts paid for any part of your stay that is cancelled.

4.2 Cancellation for breach

Hosts may terminate a booking at any time if they, or we, reasonably believe that there is, or has been, a breach of these Booking Conditions by you or any guest or visitor. Where a Host cancels under this clause, all amounts paid are forfeited and, where such termination occurs during the rental period, you and all guests and visitors must immediately leave the property.

5.1 Accommodation is often situated on working farms and there are hazards both natural and man-made. You accept that you, and any guests or visitors, enter the property at your own risk.

5.2 Participation by you and any guests or visitors in activities, such as, outdoor baths, climbing trees, walking on the property and any other activity on the property, is done so at your and their own risk.

5.3 To the extent permitted by law, neither we nor the Host accept any liability for accident, loss of property or personal injury during your stay.

No pets are allowed unless otherwise specified on the Website listing. Most accommodation is situated on working farms and therefore are not suitable for visiting pets.

Hunting or motorcycles are not permitted on the properties.

GST of 15% (where the accommodation is GST-registered) is included in the daily per night cost. A tax receipt will be supplied by Canopy Camping Escapes if requested.

9.1 Guests have a licence to occupy the Property for the paid holiday period only. You are responsible for ensuring that you and they arrive no earlier than the check-in date, and leave no later than the check-out time, specified on the Website.

9.2 You are required to, and must ensure that all guests and any approved day visitors, observe the rules and procedures in relation to the property:

• Specified on the Website.
• Contained in the information folder provided at the property.

9.3 You must, and must ensure that all guests and any approved visitors, take all reasonable and proper care of the property and its furniture, fittings and effects and leave them in the same state of repair, condition, cleanliness and tidiness as at the commencement of the rental period. Where the property has not been left in the same state of repair, condition, cleanliness and tidiness as at the commencement of the rental period, you will be required to pay an additional cleaning cost of $100 which may be charged to the credit or debit card used at the time of booking.

9.4 You are required to inform Canopy Camping Escapes of any damage or breakage occurring during the rental period in or around the property promptly so that it can be repaired and replaced for the next booking. You must reimburse the Host for the reasonable costs of replacement or repair of any damage caused by you or any guests or visitors and such costs may be charged to the credit or debit card (VISA/Mastercard) used at the time of booking.

9.5 You must ensure that any access information in relation to a property (including any access codes, location of keys, etc) is kept confidential and not disclosed to any person.

9.6 Smoking is not permitted anywhere on the properties.

9.7The Host may access the property during the rental period to the extent reasonably necessary to undertake repairs or replacement or where we or the Host have reason to believe these Booking Terms are not being complied with.

9.8The number of guests staying at the Escape overnight must be the same as the number of guests included in the booking. Any day visitors must be approved by the Host prior to your stay. No overnight visitors are permitted.

9.9You and all guests and any approved day visitors must behave in a proper, appropriate and legal manner with due respect to the Host, the Property, other guests and neighbouring properties and neighbours, and Canopy Camping Escapes’ staff and representatives.

If you encounter any issues or problems during your stay, you must first contact the Host to try to resolve the issue. The Host should be given the opportunity to address and fix the problem before any further steps are taken.

If you decide to leave the accommodation early due to an issue without first contacting the Host to resolve it, you will not be entitled to compensation. Essentially, if you don’t give the Host a chance to fix the problem, you cannot expect financial reimbursement for leaving early.

If you have a complaint that you'd like to alert Canopy Camping Escapes about after your stay, please contact us promptly at [email protected] with details of the complaint. As an agent, we will be the initial contact between you and the Host but may need to put you in direct contact to resolve any issues.

To the extent permitted by law, as agent for the Hosts, we have no liability, to you or any other person, in contract, tort (including negligence) or otherwise:

• for the acts or omissions of the Hosts; or
• under or in relation to these Booking Conditions or your stay,

Your rights are against the Host, not Canopy Camping Escapes.

If, for any reason, Canopy Camping Escapes has any liability to you under or in relation to these Booking Terms or your stay, to the extent permitted by law, our liability is limited to the 20% of the amount paid by you in relation to the relevant booking.

Any liability the Host has to you under or in relation to these Booking Conditions or your stay is, to the extent permitted by law, limited to refund of amounts paid by you for the relevant booking and shall not extend to any other costs or loss incurred by you or any guest or other person.

Gift vouchers expire if not redeemed within 3 years of purchase. If a booking paid for using a gift voucher is cancelled, any refund will be by way of a gift voucher with the same expiry date as the original gift voucher. Gift vouchers are not refundable or redeemable for cash and cannot be transferred or on-sold.

These Booking Conditions are governed by New Zealand law and the New Zealand courts have exclusive jurisdiction.

We may amend these Booking Conditions at any time. Any changes shall apply to bookings made from the date of such changes. You are responsible for familiarising yourself with these Booking Conditions each time you make a booking.

As the person who completes the Booking Form, you certify that all information provided is true, accurate and correct and that you: are authorised to agree to the Booking Conditions on behalf of all persons included in the Booking Form, including those substituted or added at a later date; are over eighteen years of age; agree to take responsibility for the party occupying the Property and shall ensure that they (and any approved visitors) comply with these Booking Conditions; and will notify us if you are not present at the property for the rental period.