PRIVACY POLICY

At Canopy Camping, we respect your privacy and handle your personal information in accordance with the New Zealand Privacy Act 2020.

WHAT WE COLLECT

We collect personal information when you:

• Make a booking or enquiry
• Create a wishlist
• Sign up to our newsletter
• Contact us
• Use our website

This may include your name, email address, phone number, booking details, wishlist preferences, and website usage information.

Payments are securely processed through Windcave. We do not store full credit card details.

HOW WE USE YOUR INFORMATION

We use your information to:

• Manage bookings and communicate about your stay
• Share necessary booking details with property hosts
• Provide wishlist functionality
• Send newsletters if you opt in
• Improve our website and services

Newsletter communications and booking data are managed securely within our proprietary system, Canbook.

SHARING YOUR INFORMATION

We do not sell your personal information.

We may share it only with:

• Property owners for confirmed bookings
• Trusted service providers such as Windcave and website infrastructure providers
• Authorities if required by law

If any data is stored or processed overseas, we ensure appropriate safeguards are in place.

YOUR RIGHTS

You have the right to:

• Access the personal information we hold about you
• Request corrections
• Unsubscribe from marketing at any time
• Raise a privacy concern

CONTACT

To contact us about privacy matters, email [email protected].

If needed, you may also contact the Office of the Privacy Commissioner at privacy.org.nz.